Reply faster
Routine DMs, story replies, and mentions answered by AI in seconds, not hours.
AI replies. Human oversight.
BudiFlow replies to Instagram DMs, story replies, and mentions instantly with AI, and hands off to a real person the moment a request is complex, high-value, or arrives off-hours.
Why small businesses join
Routine DMs, story replies, and mentions answered by AI in seconds, not hours.
Customers get an instant reply even when you're busy with a client.
Complex or high-value requests are flagged and reliably reach a human agent.
What BudiFlow does for you
Every incoming DM, story reply, and mention gets an AI-drafted reply in seconds — no manual typing, no missed messages.
Complex or high-value requests are flagged and routed to a real person, with the full conversation history attached.
Customer voice messages are automatically transcribed and answered, not left sitting unread.
Outside business hours, customers get an immediate holding reply so they know they've been heard while they wait for a human.
Every DM, story reply, and mention linked to the same customer and conversation. Your team sees the same context without jumping between tools.
Review, edit, or take over any conversation from a single Chatwoot-based support inbox.